Customer Service

What our Privacy Policy Covers

This Privacy Policy covers any personal information that Webika Design Mizukids.com obtains from you when you use services on our site.
Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes.
By using this site, you agree to the terms of our policy. For more information about the terms of use for this site, please visit our terms of our policy page.

What Personal Information is Collected
Depending on how you use Webika Design Mizukids.com, we may ask you to share personal information with us. Whether you choose to give Webika Design Mizukids.com information is completely up to you, but keeps in mind that if you withhold information, you may not be able to use some of our services
When Personal Information is collected

Webika Design Mizukids.com will ask you for information, including some personal information, if you use one of several services:
Becoming a registered user. In order to register, you need to share some personal information, such as your name and e-mail address. You do not have to be a registered user to visit Webika Design Mizukids.com's web pages. But, you will have to register if you want to place orders or make full use of our services.
Making a purchase. When you buy something on Webika Design Mizukids.com.com, you have to supply a billing address, phone number, shipping address, and credit card information. By making a purchase, you become a registered user of Webika Design Mizukids.com.com. You can choose to store information needed to make a purchase, such as your credit card number, shipping and billing addresses in the My Account - Profile page.

How Mizukids.com Protects Your Information

We realize that our customers trust us to protect their personal information. We take that task seriously. We maintain electronic and procedural safeguards to protect your personal information.
We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.
* We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes.
* We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail.
Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

Who Views Your Personal Information
Webika Design Mizukids.com may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes. Personal information may be disclosed if required by law.
Making a Purchase
When you buy something on Webika Design Mizukids.com.com, you have to supply a billing address, phone number, shipping address, and credit card information. By making a purchase, you become a registered user of Webika Design Mizukids.com.com. You can choose to store information needed to make a purchase, such as your credit card number, shipping and billing addresses in the My Account - Profile page. If you change your mind about storing this information, you can amend or delete it by going to the relevant area of the My Account-Profile page and following the instructions. You can access this section using your registration password.
Cookies on mizukids.com

We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you.
Questions about This Policy
If you have any questions about this Privacy Policy, or the content or practices of our website, you can contact Webika Design Mizukids.com directly at:

  • Phone: 858-605-0298
  • email: support@mizukids.com
Return Policy

If you purchase a product from Webika Design Mizukids.com and wish to return it for any reason, you may return any unopened, resalable items to us within 15 days of receipt.

Please follow these steps:

  • Please have the name the order was placed under and order number ready
  • Please send an email to support@mizukids.com
  • You are responsible for all original shipping and freight costs and return shipping charges
  • The process of obtaining an RGA usually requires 5 - 10 business days and will be sent to you via email.
  • Proper credit cannot be posted when sending an item back for credit without first obtaining an RGA
  • Your refund will be provided via the same method by which you paid, unless you paid cash – in which case, we'll refund by check.
  • There will be a 30% restocking fee on all returned items provided the item(s) are not defective or sent originally in error.
  • The product must be returned to the Webika Design Mizukids.comwarehouse (as directed in the RGA email) within 10 days of issuance.
  • All products must be unopened, packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that were shipped with the product.

Please note Webika Design Mizukids.comdoes not permit the return of or offer refunds for the following products:

  • Non-stock items ordered specifically for a customer
  • Any items purchased more than 15 days earlier

Did we ship the wrong items?

  • Email or call us
  • We will correct the problem right away

If you discover what you believe is a product defect, please contact us. Such a defect, if any, is covered under the terms of your product's warranty. Please refer to the warranty information and other supporting documentation that came with your product.

Webika Design Mizukids.com recommends you:

Use a carrier that offers shipment tracking for all returns
Insure your package for safe return to Webika Design Mizukids.com or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.
If you choose not to
(1) use a carrier that offers tracking and
(2) insure or declare the full value of the product,
you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.